Privacy Policy

Last Updated: March 29, 2026

1. Information We Collect

When you use Zcall, we collect information necessary to provide and improve our services:

• Account Information: Your phone number, email address, and name.
• Contact List: With your permission, we sync your device contacts to enable seamless calling and broadcasting within the app.
• Usage Data: Log data, IP addresses, device identifiers, and call duration logs for billing and quality assurance.
• Communication Data: Recordings (if enabled by you) and broadcast contents.

2. How We Use Your Information

We use the collected data for various purposes:

• To maintain and provide the VoIP service.
• To process subscriptions and top-ups.
• To notify you about changes to our service or account alerts.
• To monitor the usage of the service and detect technical issues.
• To prevent fraud and prohibited activities like illegal spamming.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information with:

• Service Providers: For payment processing, server hosting, and SMS/OTP delivery.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Data Security

The security of your data is important to us. We use enterprise-grade encryption for all voice calls and data transmissions. However, remember that no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete the personal information we have on you. You can manage your contacts sync and recording settings directly in the app's Custom Settings.

6. Third-Party Links

Our service may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

7. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.